Our focus is complete customer satisfaction. In the event, if you are displeased with the products/ervices provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.
In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:
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Expected delivery time as mentioned on website may vary than the usual time of delivery;
Aravalli Agro Products strives to provide accurate products, services and pricing information, typographical and other errors may occur. In the event that a product or service is listed at an incorrect price or with incorrect information due to an error in pricing or product or service information Aravalli Agro Products may, at its discretion, either contact User for instructions or cancel the User's order and will notify the User about such cancellation;
Aravalli Agro Products shall have right to modify the price of a product or service any time, without any prior information;
Cancellation by Aravalli Agro Products : There may be certain orders that Aravalli Agro Products is unable to accept and must cancel. Aravalli Agro Products reserves the right, at its sole discretion, to refuse or cancel any order for any reason whatsoever, without assigning any reason to the User, User accept and undertake that the same is acceptable and he/ she/ it will not contest/ raise any dispute on the same. The situations that may result in cancellation of User's order includes, without limitation, non availability of the product or quantities ordered by User, non- availability of the service, inaccuracies or errors in pricing information, or problems identified by Aravalli Agro Products's credit and fraud avoidance department;
Aravalli Agro Products may also require additional verifications or information before accepting any order. Aravalli Agro Products will contact the User if all or any portion of User's order is cancelled or if additional information is required to accept the User's order. If the order is cancelled after credit card has been charged, the said amount will be reversed back in User's credit card account;
Cancellation by the User: In case of requests for order cancellations, Aravalli Agro Products , at its sole discretion, reserves the right to accept or reject requests for order cancellations for any reason whatsoever, without assigning any reason to the User. As part of usual business practice, if Aravalli Agro Products receives a cancellation notice and the order has not been processed/ approved by Aravalli Agro Products , Aravalli Agro Products shall cancel the order and refund the entire amount to User within a reasonable period of time;
Aravalli Agro Products will not be able to cancel orders that have already been processed, it is pertinent to note that the Aravalli Agro Products has the full right to decide whether an order has been processed or not. User hereby agree and undertakes that the decision taken by the Aravalli Agro Products is acceptable to User and User shall not create any dispute on the decision taken by Aravalli Agro Products on cancellation;
Aravalli Agro Products reserves the right to cancel any orders that classify as 'Bulk Order' as determined by HealthKart as per certain criteria. Aravalli Agro Products Reward Point or Promo Code used for placing the 'Bulk Order' will not be refunded as per this cancellation policy. An order can be classified as 'Bulk Order' if it meets with the below mentioned criteria, which may not be exhaustive, viz:
1.Products ordered are not for self-consumption but for commercial resale;
2.Multiple orders placed for same product at the same address;
3.Bulk quantity of the same product ordered;
4.Invalid address given in order details;
5.Any malpractice used to place the order.
As part of usual business practice, if Aravalli Agro Products receives a cancellation notice and the order has not been processed/ approved by Aravalli Agro Products , Aravalli Agro Products shall cancel the order and refund the entire amount to User within a reasonable period of time;
If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway , payments refund will be made to the same account.